Privacy Policy for imove-digi.com
Last Updated: 2025/12/18
1. Introduction
Welcome to imove-digi.com (“we,” “our,” or “Company”). We operate the website http://imove-digi.com/ (the “Site”), an online marketplace for digital gift cards and related products. We are committed to protecting your privacy and handling your personal information (“Personal Data”) with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.
By accessing the Site and using our services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Site.
2. Information We Collect
We collect information that identifies, relates to, describes, or could be linked to you. This includes:
- Personal Identification Information: Name, email address, billing and shipping address, phone number.
- Commercial Information: Records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
- Financial Information: Payment card details, billing address, and other payment information. Please note: we use third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card details on our servers. The processors’ use of your information is governed by their own privacy policies.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
- Usage Data: Information about how you use our Site, including pages viewed, products browsed, access times, and the referring website addresses.
- Communications Data: Your preferences in receiving marketing from us and your communication preferences, as well as records of your correspondence with us (e.g., support tickets, chat logs, emails).
3. How We Use Your Information
We use the collected information for various purposes:
- To Process and Fulfill Your Orders: To process your payments, deliver your digital gift cards (e.g., via email), manage your account, and provide customer support.
- To Operate and Improve Our Site: To present our Site and its contents to you, troubleshoot issues, perform data analysis, test features, and develop new products and services.
- For Communication: To communicate with you about your order, respond to inquiries, send important administrative information (like updates to our policies), and, with your consent, send promotional materials about new products or offers.
- For Security and Fraud Prevention: To protect our business, our customers, and the Site, including detecting and preventing fraud, unauthorized transactions, and other illegal activities.
- For Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
4. Legal Basis for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your Personal Data based on the following legal grounds:
- Contractual Necessity: Processing necessary to fulfill our contract with you (e.g., delivering your purchased gift cards).
- Legitimate Interests: Processing for our legitimate business interests (e.g., fraud prevention, network security, marketing analytics), provided these interests are not overridden by your rights.
- Consent: Where we have obtained your clear, affirmative consent (e.g., for sending marketing emails). You may withdraw consent at any time.
- Legal Obligation: Processing necessary to comply with the law.
5. How We Share Your Information
We may share your information in the following situations:
- Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Rights: To investigate potential violations of our policies, protect against illegal activity, or protect the rights, property, or safety of the Company, our users, or others.
- With Your Consent: For any other purpose disclosed by us when you provide the information, with your consent.
6. International Data Transfers
Your Personal Data may be transferred to, and processed in, countries other than your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your data when it is transferred internationally.
7. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations). When we no longer need to process your data, we will delete or anonymize it.
8. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your Personal Data:
- Access & Portability: Request access to or a copy of your Personal Data.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion (“Right to be Forgotten”): Request deletion of your Personal Data under certain conditions.
- Restrict/Object to Processing: Request restriction or object to our processing of your Personal Data.
- Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
- Opt-Out of Marketing: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email.
To exercise these rights, please contact us using the details in Section 13. We may need to verify your identity before fulfilling your request.
9. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to track activity and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. Please see our separate Cookie Policy for more details.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect Personal Data from Children. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without parental consent, we take steps to remove that information from our servers.
11. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
12. Third-Party Links
Our Site may contain links to other websites that are not operated by us, such as the websites of gift card providers (Google, Apple, etc.). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites or services.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or to exercise your data protection rights, please contact our Data Protection Officer (DPO) at:
Email: privacy@imove-digi.com
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.